Contact Us

If you encounter any issues or have any questions while using Health Scan - AI Check, please feel free to contact our support team. We are committed to providing assistance and ensuring you have the best experience possible.

Support Email: 📩 wei.chang@hkvivid.com

We typically respond within 48 hours, so please be patient.

Frequently Asked Questions (FAQ)

1. Do I need to register an account?

No! Health Scan - AI Check does not require registration or login. You can access all features directly after downloading the app.

2. Does Health Scan - AI Check collect my health data?

No! We do not collect, store, or share any user health data. All data processing is done locally on your device and is never uploaded to any cloud server.

3. Can AI health trend analysis replace professional medical advice?

No! The health trend analysis provided by Health Scan - AI Check is for informational purposes only and should not be used as a substitute for medical diagnosis, advice, or treatment. If you have any health concerns, please consult a professional healthcare provider.

4. How can I ensure the accuracy of AI recognition results?

For the best results, please ensure:

• You take photos in well-lit environments.
• You hold your camera steady and avoid excessive tilting.
• The background is clear, preferably a solid color.

Disclaimer

Health Scan - AI Check provides health-related information for reference only and does not constitute medical advice, diagnosis, or treatment.

• AI-generated health trend analyses may contain inaccuracies and should not be relied upon for medical decisions.
• Any health concerns should be addressed with a professional doctor or healthcare provider.
• AI-recognized nutrition information is based on a database and may not always reflect actual values.

By using Health Scan - AI Check, you acknowledge and accept this disclaimer.